Support

Write to contact@castletumble.online. We answer within two working days. Tell us your player name, your phone model and what happened.

Nobody to play against?

Quick Match looks for a player at your trophy level for up to 30 seconds. In the first arenas a bot crew steps in when nobody is around, so you can always play. Higher up, try again a little later or at a busier hour.

Brutal Battle or Classic Battle?

Brutal Battle is the main mode: both sides aim and fire at the same time, with two seconds between shots, and the match lasts two minutes. Classic Battle takes turns, 15 each. Your very first match is a short Classic lesson in the Training Yard, after that both buttons are open.

How do I win?

Knock out the whole enemy crew, or bring their castle down completely. If neither happens before the end, the side that did more damage wins. Fallen rubble counts as destroyed.

Lost progress or a new phone

Turn on cloud recovery in Settings, then Account. Your progress is then kept on our server under your Game Center or Google Play Games sign-in and comes back when you sign in on the new phone. Without cloud recovery the progress lives only on the old phone.

Deleting your account

Settings, then Account, then Delete account. That removes your progress and identifiers from our server right away. Details are in the privacy policy.

Sound, haptics, motion

Settings has switches for music, sound effects and haptics, and a reduced-motion option that turns off the camera shakes, slow motion and the moving menu effects.

Found a bug or a balance problem?

We want to hear it. Send the arena, the characters involved and, if you can, a screen recording. Every weapon and every castle piece is tuned from real matches.